| SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES |
VOL. 12 |
NO. 1 |
PAPER 7 |
DOI : 10.5958/2321-2012.2016.00007.5 |
AN EMPIRICAL STUDY ON MANAGERS WITH RELATION TO EMOTIONAL INTELLIGENCE AND JOB BURNOUT: IMPACT OF DEMOGRAPHIC VARIABLES
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| Shalini Srivastava* Manish Dayal** and Poornima Madan***
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| * Associate Professor, Jaipuria Institute of Management, Noida, India |
| ** Associate Consultant, Human First Consulting, Noida, India |
| *** Assistant Professor, School of Business, Galgotias University, Greater Noida, India |
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| Since the Industrial Revolution, the workers have been ingrained with the belief that emotions should be kept aside and away from the workplace. The habit of being ‘rational’ in the workplace, has ensured that employees repressed their emotions and this repression of emotions caused different endemic problems. Since the development of Human Resources as a discipline, attempts have been made to supplant this underlying belief. This is more of a work-in-progress, especially in the context of huge organisations where it becomes difficult to pay individual attention to such needs. The objective of this study is to examine the impact of demographic variables on emotional intelligence and job burnout, among private sector employees. This study uses two measures –‘Oldenberg Burnout Inventory’ to measure Job Burnout and ‘Schutte Self-reporting Emotional Intelligence Test (SSEIT)’ to measure emotional intelligence, on 163 middle level managers of private sector organizations. Based on the quantified responses, scores of Emotional Intelligence and Job Burnout were calculated. The key findings show that there was no statistically significant relation between demographic variables and Emotional Intelligence and Job Burnout. |
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