SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES VOL. 9 NO. 1 PAPER 3
 
STUDENTS’ PERCEPTION OF QUALITY PRACTICES IN HIGHERLEARNING INSTITUTIONS IN
  TAMILNADU AND PUDUCHERRY STATE
 
D. Aravazhi Irissappane* and P. Buvaneswari**
*    Associate Professor of Commerce, PG & Research Department of Commerce, Kanchi Mamunivar Centre for PG Studies, (Autonomous), Govt. Institution College with Potential for Excellence, Puducherry, India
**   Research Scholar, PG & Research Department of Commerce, Kanchi Mamunivar Centre for PG Studies, (Autonomous), Govt. Institution College with Potential for Excellence, Puducherry, India
 
This paper has made an attempt to analyze the Students’ Perception on NAAC Quality Practices in Higher Learning Institutions in Tamil Nadu and Puducherry States. This study was based on primary data collected through questionnaire administered to 500 students in NAAC accredited Arts &Science Colleges, in both Tamil Nadu and Puducherry States. The quality practices followed in these colleges were tested from the students’ viewpoint by using Service Quality Techniques and‘t’ test. From this study, it is found that the perception of students on NAAC Quality Practices is highly positive in respect of Male Students, Private College Students and Arts Students in Tamil Nadu and Puducherry States
 
KEYWORDS: NAAC, Higher Learning Institutions, Students’ Perception, Service Quality JEL CLASSIFICATIONS: A20, I21, L15 FULL TEXT