SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES VOL. 15 NO. 2 PAPER 8
10.5958/2321-2012.2019.00016.2
PERSONAL LEVEL CAUSES OF BULLYING AND NEGATIVE WORD OF MOUTH: MIGRANT WORKERS’ PERSPECTIVE
 
Shahnawaz Saqib* Mohsin Bashir** Muhammad Abrar*** and Sharjeel Saleem****
* Ph.D. Scholar, Lyallpur Business School, Government College University, Faisalabad, Pakistan
** Assistant Professor, Lyallpur Business School, Government College University, Faisalabad, Pakistan
*** Associate Professor, Lyallpur Business School, Government College University Faisalabad, Pakistan
**** Assistant Professor, Lyallpur Business School, Government College University Faisalabad, Pakistan
 
Bullying behaviors are observed in all organizations and in all cultures, across the globe. Extant bullying literature is found in the context of Europe whereas Eastern perspective has been ignored at large. This study investigated the nexus between causes of personal level bullying, bullying behaviors, and negative word of mouth from a migrant worker’s perspective. Under a cross sectional research design, data were collected from skilled migrant workers, working in United Arab Emirates. Scale items were selected for this study in the context of migrant workers and 187 useable responses were retained for final data analysis, with 49.8% response rate. SPSS (20.0) for demographic analysis and Smart PLS 3.2.8 were used for structural equation modeling. Results supported the argument that on the basis of personal causes of bullying, migrant workers experienced work related and personality related bullying behavior, which triggered further negative word of mouth.
 
KEYWORDS: Personal level causes of bullying, Negative word of mouth, Personality related bullying behavior; Work related bullying behavior, Migrant worker JEL CLASSIFICATIONS: J15, J61 and J83 FULL TEXT