SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES VOL. 19 NO. 2 PAPER 1
10.5958/2321-2012.2023.00011.8
THE RELATIONSHIP BETWEEN INFORMATION TECHNOLOGY AND LOGISTICS INTEGRATION: A CASE STUDY OF THE LOGISTICS AND DISTRIBUTION INDUSTRY IN MALAYSIA
 
Syamaruthadevi Sivan*, Chew Li Lian**, Farha Ghapar ***, Veera Pandiyan Kaliani Sundram**** and Zarina Abdul Munir*****
*    Malaysia University of Science and Technology, Petaling Jaya, Selangor, MALAYSIA
**    Binary Business School, Binary University, Selangor, MALAYSIA
***    Universiti Poly-Tech Malaysia, Cheras, Kuala Lumpur, MALAYSIA
**** Faculty of Business and Management, Universiti Teknologi MARA, Selangor Branch, Puncak Alam Campus, Selangor, MALAYSIA
*****    Faculty of Business and Management, Universiti Teknologi MARA, Selangor Branch, Puncak Alam Campus, Selangor, MALAYSIA
 
The purpose of this paper was to analyze the impact of the use of information technology (IT) on a firmís logistics integration (LI), through a survey conducted in Malaysia. The research methodology was based on designing and administering a survey instrument. Descriptive statistic and paired sample t-test were used to analyze the data. The findings revealed that the effect of IT on LI was positively significant. Further, since all the respondents belonged to manufacturing firms, the findings of this paper could be relevant to the manufacturing sector. Additionally, although a logistics-related factor is necessary for a firmís performance, it is not sufficient unless the factor interaction is taken into consideration, as evidenced by the significant positive relationship between IT and LI.
 
KEYWORDS: Information Technology, Logistic Integration, Logistics and Distribution Industry JEL CLASSIFICATIONS: C93 and D24 FULL TEXT