SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES |
VOL. 5 |
NO. 2 |
PAPER 2 |
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EFFECTIVENESS OF INFORMATION DISCLOSURE OF INDIAN PUBLIC SECTOR BANKS ON
THEIR WEB SITES - AN EMPIRICAL STUDY |
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B. Charumathi* and S.T. Surulivel** |
* Reader, Department of Management Studies, School of Management, Pondicherry University, Puduchery, India |
** Lecturer, Department of Banking Technology, School of Management, Pondicherry University, Puduchery, India |
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The Internet has emerged as a recent medium of presentation of banks’
information. This study is an attempt to examine the degree of
effectiveness of information disclosure of banks on their websites. For
the purpose of this study, a list of items of information disclosure was
prepared and subsequently they were classified into four attributes such
as general attribute, financial attribute, investor attribute, and
corporate governance attribute. In order to measure the level of
information disclosure by banks, a Bank Disclosure Attribute Index
was constructed and scores were assigned for each attribute and
finally overall disclosure score for each bank was arrived at using BDAI.
Each bank’s website was explored to identify the availability of the
above attributes. The sample for this study includes all the Indian
public sector banks, numbering twenty seven. It is also found that there
is significant correlation between overall information disclosure and
four categories of attributes such as general attribute, financial
attribute, investor attribute, and corporate governance attribute. |
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