SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES VOL. 7 NO. 2 PAPER 10
 
THE IMPACT OF QUALITY CIRCLE ON EMPLOYEE INVOLVEMENT AND ENGAGEMENT-A STUDY
 
P. Jegatheeswari* and R.Nagaraj**
*   Professor of Management Studies, Infant Jesus College of Engineering,Tuticorin,Tamil Nadu, India
Industrial Relations Manager, Madura Coats, Tuticorin, Tamil Nadu, India.
 
When people’s literacy level increases, correspondingly their awareness of the quality of consumables also increases. The quality of the product is based on the perfection in the manufacturing process. Perfection comes from knowledge, skills and the ability of the worker who is involved in making the product. It is the responsibility of the management or the organization to keep the workers, or make them, knowledgeable and skilled. Hence the organization, which is very particular about the quality of products, should provide a good Organizational Climate which would induce the workers to work perfectly.
 
KEYWORDS: Quality, Quality Circle, Employee Involvement, Employee Engagement, Motivational Factors JEL CLASSIFICATIONS: J54, L15 FULL TEXT