SMART JOURNAL OF BUSINESS MANAGEMENT STUDIES VOL. 8 NO. 2 PAPER 5
 
STRESS MANAGEMENT - AN EMPIRICAL ANALYSIS
 
V. Rajagopalan* and A.Noyaline**
*   Principal, Sri Venkateswara College of Arts and Science, Peravurani, Tamil Nadu, India
** Assistant Professor, Department of Commerce, Bharathidasan Government College for Women, Puducherry, India.
 
This study is aimed at exploring various strategies adopted by the BPO Personnel to overcome the stress, based on their perception. Stress Management warrants much attention nowadays, particularly in the corporate sector, more so in the IT Sector. While a minimum level of stress is harmless, even necessary to bring out the best in human beings at work, too much of stress will wear the employee out, upset his work life balance and simply damage him totally. The study was based on primary data collected by using pre-structured questionnaire. To evaluate the stress managing strategies, t-test and F - test were used.
 
KEYWORDS: Occupational Stress, BPO Personnel, Stress Management JEL CLASSIFICATIONS: J62, J69 FULL TEXT